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Experience the Versatility

  • Where can I purchase Liquid Ears products?

    You can find Liquid Ears products available from major leading retailers across Australia.

    BigW: https://bit.ly/36RtIAP

    Coles: https://bit.ly/37H4uV3

  • Can I return my product?

    We always aim to make sure our customers love our products, but if you do need to return a product, please return it to your place of purchase with the proof of purchase.

    If you need further support with a product, email us directly contact@liquidears.com and we’ll take you through the process.

  • Wireless Headphones

  • How do I connect my wireless headphones to my smart device?

    Please refer to the user manual, which is downloadable from the product page.

  • How do I connect my True Wireless Stereo earphones to my smart device?

    Please refer to the user manual, which is downloadable from the product page.

  • How do I charge my wireless Liquid Ears headphones or earphones?

    Please refer to the user manual, which is downloadable from the product page.

  • There is no sound coming out of the wireless headphones

    1. Turn the headphones on, the LED indicator will light

    2. If LED indicator does not light, please ensure that the battery is charged by using the supplied charge cable and the correct power adaptor

    3. Once headphone is switched on, you will need to pair to your device (check manual for your specific headphone to achieve this)

    4. Check that the volume is turned up on both the headphone and device

  • What should a parent look for in a headphone to ensure it is suitable for children?

    While a serious talk about treating your ears with kindness for a lifetime of good hearing is an important conversation to have, kids will be kids and a little preventative action on your behalf will ensure their hearing is protected when they’re too young to make smart choices and protect it themselves. Select headphones that are the over-ear style and are labelled as having a maximum output level of 85dB or lower. Limit the use of headphones to 1-2 hours at a time.


  • Volume Limited Headphones

  • What is the maximum noise level that kids should be exposed to when using headphones?

    The Center for Disease Control in the USA recommends a maximum noise level of 85 decibels (dB). Experts also suggest that the time spent listening to headphones should be limited to two hours a day (for children and adults), even if the volume is limited at 85dB.

  • How can hearing loss occur?

    Sound pressure from noise is amplified in the narrower developing ear canals of young children and babies, making them more sensitive and susceptible to hearing damage. Kids can perceive a noise to be up to 20dB louder than an adult. Hearing loss is cumulative and irreversible, and your child may not notice the effects until much later in life. Sound intensity is measured in decibels (dB) with a sound level meter. Noise-induced hearing loss can result from listening to loud sounds (above 85dB) over an extended period. The louder the sound, the shorter the time period before hearing damage occurs.


  • What are the signs or symptoms of hearing loss?

    The damage from noise exposure is usually gradual, so a person might not notice or might ignore signs of hearing loss until more pronounced symptoms of permanent hearing loss become apparent.

    Noticeable signs of hearing loss can include the following:

    1. Muffled or distorted hearing

    2. Difficulty hearing sounds such as birds singing, crickets chirping, alarm clocks, watch alarms, telephones, or doorbells

    3. Difficulty understanding speech during telephone conversations or while participating in group conversations

    4. Pain or ringing in the ears (tinnitus) after exposure to excessively loud sounds

  • What causes noise-induced hearing loss in kids?

    Noise exposures add up throughout daily activities. However, certain events, behaviours, and environmental factors can expose young people to unsafe sound levels.

    1. Playing your music at a high volume on a portable audio device

    2. Using earphones that reach into your ear

    3. Sitting too close to a speaker or TV

    4. Exposing yourself to reasonably loud noise for a long time

    5. Not using earplugs when you are around loud noise

  • How can noise-induced hearing loss be prevented for kids?

    All volume-limiting devices are electronic resistors embedded either in the cable or inside the pair of headphones themselves. The resistor is a little tiny passive electrical component which (as the name implies) creates resistance in a circuit. That resistance lowers the current flow and by lowering the current flow from the source device to the headphones, the resulting sound volume is also lowered.

    Good overhead over-ear headphones significantly block outside noise which means your child may never even approach the upper threshold of the volume limit in the first place because they hear everything clearly at lower volume levels.

     

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